WHO Collaborating Center on Health Management

The WHO Collaborating Center on Health Management is committed to extensive research, knowledge generation, and dissemination of best practices in health management. It aims to empower healthcare leaders and professionals globally through product development, including guidelines and methodologies, as well as robust training and education initiatives.

These efforts will inform WHO’s strategic programs, foster evidence-based management practices, and ultimately enhance healthcare services worldwide.

European Health Management Survey (EHMS) – 2024-2028 (every two years) – to provide data and insights into the current state of health management across Europe.

Comprehensive Hospital Transformation Toolkit (CHTT) – 2024-2027 - to support hospitals in transitioning from traditional, hierarchical governance and organizational structures to more flexible, adaptive, efficient, patient-centric models, especially for populations with multi-chronic conditions. Elements of the CHTT:

• Training modules;

• Management case studies and simulations;

• Monitoring and evaluation tools;

• Publications - Policy briefs/Technical briefs.

• World Health Organization (WHO)

Alexandre Lourenço

Alexandre Lourenço holds a PhD in Management from Nova School of Business & Economics, Lisbon. He is a Specialist in Hospital Administration, postgraduate in Primary Health Care Management and Master in Health Management (MSc) from the National School of Public Health.

Hospital administrator at Coimbra Hospital and University Center, having performed public functions in various institutions of the Portuguese Ministry of Health. Consultant at the World Health Organization (WHO) for the areas of financing, health systems strengthening and health services delivery. He was the President of the Portuguese Association of Hospital Administrators (2016-2022), and he is board member of the European Association of Hospital Managers and Treasurer of the European Health Management Association.

More information here.

Rui Santana

Full Professor and Director of the Department of Health System Policies and Management.

He currently serves as the Deputy Director of NOVA NSPH and is a member of the Pedagogical Council, Scientific Council, and Management Council.

He is a member of the Board of Directors of the European Health Management Association (EHMA).

He is a researcher at the Public Health Research Center (CISP) and the Comprehensive Health Research Centre (CHRC). His research interests include the management and financing of health organizations.

In addition to his academic activities, he has worked as a Hospital Administrator and at the company Arthur Andersen.

More information here.

Joana Seringa

PhD student at the National School of Public Health, NOVA University Lisbon (NSPH NOVA). Master in Health Management, postgraduate in Control Management and Business Finance from ISEG, Digital Health from NSPH NOVA, and Artificial Intelligence from FCT-NOVA.

Currently works as an International Project Manager at NSPH NOVA and as the Project Manager of the TEF-Health project at the Local Health Unit of Coimbra.

Lectures on Artificial Intelligence, Digital Health, and Integrated Care. With experience in hospital management in inpatient services, outpatient consultations, operating rooms, and at the Responsibility Center for Orthopedic Traumatology.

Her main areas of interest are digital health, artificial Intelligence, innovation in health, and organizational models.