NOVA NSPH, as an organic unit of NOVA University of Lisbon, actively contributes to the development of NOVA SIMAQ –  NOVA’s Internal Quality Monitoring and Evaluation System.

NOVA SIMAQ follows the approach of the PEVA management cycle (Plan, Execute, Verify and Act), through which evidence of the operation of the system is produced and improvement actions are introduced, whenever necessary.

To achieve its mission, NOVA NSPH guides its performance by the following principles and commitments:

• Provide a service of excellence in the areas of teaching, research and provision of services to the community, continuously adapting its efforts to meet the needs of stakeholders in these matters;
• Ensure the quality of the courses and training provided, based on the A3ES guidelines and the principles of NOVA;
• Evaluate the satisfaction of the entire NOVA NSPH community, in order to trigger the necessary improvement actions aiming at the excellence of the services provided;
• Promote the appropriate management of financial, human and infrastructure resources, ensuring the competence and appreciation of its employees and the adequacy of the work environment for the operationalization of its processes;
• Promote the training of employees, in order to develop their skills and training, considering the strategic objectives of NOVA NSPH;
• Ensure the functioning and systematically promote the continuous improvement of the Internal Quality Monitoring and Assessment System at the National School of Public Health, based on compliance with the requirements of A3ES and NP EN ISO 9001;
• Analyze and periodically review the adequacy, applicability and continuous effectiveness of the Quality Policy and Objectives, in view of the performance results of the Internal Quality Monitoring and Evaluation System;
• Make this Quality Policy available to interested parties, whenever requested.

The application of this Policy constitutes the individual and collective responsibility of all NOVA NSPH employees.